eLearning FAQs for Admins
What is eLearning?
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eLearning is the delivery of training or educational media that can be accessed through Manger from any web-enabled computer or mobile device. eLearning is commonly used to promote an employee’s personal development and can be utilized for off-site employee training.
What is Manager?
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Manager is a website accessed via the internet. Each user will log into Manager with their own username and password to complete courses in eLearning.
For more information on Manager, visit Navigating Alchemy Manager.
What is the difference between eLearning and the Alchemy Admin side?
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eLearning in Alchemy Manager is designed for self-guided study, allowing users to view courses, learning plans, and their personal transcript. The Admin side, on the other hand, is geared towards administrative functions, including managing users, learning activities, and generating reports. The Admin side is the launching page for any user with admin level.
How can an Admin access their eLearning courses?
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By using the navigation menu on the top right side of the window, the admin can select 'eLearning' to access and complete their courses.
What types of courses can be delivered via eLearning?
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- Alchemy Courseware
- Company-Specific SCORM
- Creator
- Playbook
What setup do you recommend for eLearning?
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- Turn off Course Catalog (use Learning Plans)
Speak with your Implementation Manager or Account Manager about making these changes.
What are the recommended browsers for eLearning?
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Supported web browsers (Note: Web cookies and JavaScript must be enabled):
- Google Chrome (current and previous version)
- Microsoft Edge (current and previous version)
- Apple Safari (current and previous version)
How can I make it easier for my employees to access eLearning?
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- Set up Learning Plans so that employees can easily identify required courses
- Ensure that your employees have the website address and login credentials
- Ensure that your employees are comfortable with the login process
- ͏͏Disable the pop-up blocker on the computers used for training
For more information visit User Set Up and Admin Login.
What are the default timeout periods for Manager and eLearning sessions?
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For Manager sessions, utilized by Admins, the default timeout is set at 60 minutes of inactivity. This is to ensure the security of administrative data. If no activity is detected for an hour, the session will automatically log out.
In eLearning sessions, users will also experience a default timeout of 60 minutes. This measure is in place to maintain the security of the learning session. If the eLearning session remains inactive for this duration, it will automatically end. In both scenarios, if a session times out, re-login is required to resume activities.
Are SCORM files supported?
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Alchemy does support SCORM files that are created on an outside authoring tool.
For information on creating SCORM courses, see Adding Company Specific eLearning (SCORM) Courses
Are AICC files supported?
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Alchemy does support AICC files that are available through online on-demand libraries such as LinkedIn Learning.
For information on uploading an AICC file into Manager, see Adding Company Specific eLearning (AICC) Courses