You must have an active e-mail address associated with your user profile in the Alchemy Manager website. See a supervisor if your e-mail needs to be added. The e-mail address can be a personal or work e-mail, as this is not monitored by Alchemy.
Initial Enrollment
There are two different ways you can enable the learner notification feature.
- At initial login to eLearning, you will see the following pop-up page:
- There are two options under User training emails check the box to the notifications you want to receive.
- Daily Summary when training is due within 10 days:
- For learning plans, notifications will be sent on the day the plan starts or, if the plan is already active, a single email notification will be sent the day after you are assigned. Daily summary notifications will be sent every day beginning 10 days before a learning plan is due and continuing until the end of any extended late completion window, if applicable.
- For job qualifications, you will receive notification when assigned and will expire within 10 days or have expired in the past 10 days.
- Notifications for when new training and/or qualification is assigned.
- Daily Summary when training is due within 10 days:
- Select SAVE.
Alternate Enrollment Option
If you do not opt-in to e-mail notifications at the first appearance of the pop-up, you do have the option to opt-in under your eLearning user profile.
- Upon eLearning sign-in, select My Profile on the top right corner.
- There are two options under User training emails check the box to the notifications you want to receive.
- Daily Summary when training is due within 10 days:
- For learning plans, notifications will be sent on the day the plan starts or, if the plan is already active, a single email notification will be sent the day after you are assigned. Daily summary notifications will be sent every day beginning 10 days before a learning plan is due and continuing until the end of any extended late completion window, if applicable.
- For job qualifications, you will receive notification when assigned and will expire within 10 days or have expired in the past 10 days.
- Notifications for when new training and/or qualification is assigned.
- Daily Summary when training is due within 10 days:
- Select SAVE.
Timing of Automated Training Emails
Each type of training email is managed by its own daily process. These daily processes run once every day, though the exact timing may vary based on system load or scheduled maintenance. For assigned Learning Plan notifications, emails are only sent if the plan was either subscribed to or started within the past 24 hours—this helps avoid sending reminders for old or inactive plans.
If email notifications are not being received, please verify that they are configured correctly using the instructions above.