This is a guide for downloading Courses within Player; this includes Alchemy Courses, Company-Specific (Player) files uploaded through Manager, and courses created in Creator and/or Playbook. There are two download options; a manual and an auto download. This article offers instructions for both.
Manual Download Courses
- From the main tab, select the Download icon, then select Download on the Administrative settings pop-up box
- Once the Sync Status is complete, select Next
- Click the blue arrows next to the course(s) that you need in the Download Courses window, or select Download All.
- Use the language filter to view courses in a specific language
- Use the search to filter the list by Course Name or Category
- To enable Auto Course downloads, see Enable Auto Course Downloads, before closing the window
- Close the download window
- Course downloads will continue in the background
- A status bar will display in the lower right corner with the progress of the course downloads.
- Once all courses have been downloaded, the progress bar will disappear.
- Once all courses have been downloaded, the progress bar will disappear.
The newly downloaded course(s) will now be available in the Activities tab in Player.
Enable Auto Course Downloads
The auto course download feature updates courses that have been previously downloaded into Player. The course media listed in the Download Courses window remain the most current. To access this feature, contact your Account Manager.
Note: The Auto Download feature updates every six hours when the software is open and Player must be open for it to automatically update.
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Select Change to enable or disable Auto Course Download selections.
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Note: you may be prompted to enter the Administrator password to authenticate your credentials.
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Note: you may be prompted to enter the Administrator password to authenticate your credentials.
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In the Course Download Settings window, make your selection, then select OK:
- Select Don't Allow to turn auto course downloads off.
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Select Allow Any Time to turn auto course downloads on.