If a user needs to leave a training session in the middle of an activity, they can be removed during the question screen. You can only add users and activities between activities or before a playlist begins. Make sure the Pause screen is turned on in the Presentation Options section of Administrative Settings. You can also change facilitators between courses.
Remove a User Mid-Session
- From the Q&A screen, select the Manage Remotes icon
- The Registered Remotes window opens
- Select the name of the person leaving the session, then select the Remove button
- Verify this action by selecting OK, then select Close
Add / Remove a User In-between Training Activities
- From the Pause Screen, select the Edit button
- The Play tab in Player opens
- The Play tab in Player opens
- Navigate to the Enrollment tab
- Adding a User: Choose a remote control, select the name of the person to be added, have the user press the Registration Button on the Remote
- Removing a User: Select the name of the User to be removed and select the Remove button
- Navigate to the Play tab and then select the Play Activities button
Add / Remove an Activity In-between Training Activities
- From the Pause Screen, select the Edit button
- The Play tab in Player opens
- Navigate to the Activities tab
- Adding an Activity: Expand the appropriate category and select the desired activity
- Removing an Activity: From the Scheduled Activities screen, select the activity to be removed, then select the Remove button at the bottom of the page
- Navigate to the Play tab and then select the Play Activities button
To learn about how to manage remotes during a training session, see Remote Troubleshooting.