From the User Listing, there are multiple actions you can take to manage your users. This article gives a brief explanation of each tab within a user’s profile.
In this article:
User Properties
Learning Plans
Job Qualifications
User Transcript
Record History
User Properties
The user properties is where you will input or edit their information, the fields with asterisks are required.
If you have Platinum Admin access, you can edit the user administration access. For information on how to do this, see Adding and Promoting/Demoting Users (For Platinum Admins).
Under the Access Information section, you can edit or reset the user password. Note that the user will be prompted to create a new password when they log in after it is reset. For more information on this, see eLearning: User Set Up and Admin Login
You can also select if they will receive emails about upcoming training and recently assigned training. If the person is an administrator, you can select if they will receive emails on users with incomplete learning plans and/or on expiring or recently expired Job Qualifications. For more information on this, see Email Notifications.
Learning Plans
In this tab, you can manage the Learning Plans assigned to the user you are viewing. Subscribe users manually to a Learning Plan by selecting the +/- Learning Plans button.
Job Qualifications
From the job qualifications tab, you can manage the qualifications assigned to the user you are viewing. Manually assign job qualifications using the +/- Qualifications icon.
User Transcript
The User transcript tab is where you can find course history for the individual user. You can view the activity attempts this user has made. By clicking on theicon, view specific details on how they answered questions for activities taken. If needed, click on the badge icon to print our completion certificates.
Record History
This tab will show any actions that have affected this user’s profile, for example if the user has been assigned to a learning plan. Theicon can be selected to view further details on the each history item listed.