If your organization currently uses Coach, Playbook, or both, this article will help you prepare for and sign into the Intertek Alchemy App. Whether your worksite uses Coach, Playbook, or both these instructions will help ensure a seamless sign-in experience.
Credentials
The Intertek Alchemy app includes both Course Creation/Job Qualifications and Observations, also known as Playbook and Coach. To access either, ensure your Manager credentials are set up before downloading the app and signing in. The table below lists the Manager credentials required to view each component. Click on the links within the table for step-by-step details on promoting Users in Manager to appropriate credentials. Visit our Access Levels article for details on the different access levels available for all of our components.
Note: If your organization only uses on of these tools, contact your Account Manager to find out how you can access and utilize both.
| App Visibility Needs | Credentials Required |
| Observations Only (Coach) |
-Must be a worksite supervisor -Must have the Coach Admin add-on role (supplemental role) |
| Qualifications and Courses Only (Playbook) |
-Must be a worksite supervisor -Must have the Playbook Admin add-on role (supplemental role) |
| Observations and Qualifications/Courses (Coach and Playbook) |
-Must be a worksite supervisor -Must have both Coach Admin and Playbook admin add-on role (supplemental role) |
A worksite supervisor is assigned based on location, while level admin roles (e.g., Silver, Copper) define access within the administrations side of Manager. Level admin access is not required to use the app. The table below differentiates credentials with their corresponding access and visibility.
| If Your Credentials Are: | Your Current Access and Visibility: |
| Worksite supervisor + Coach Admin (Ex: Chicago worksite + Coach admin) |
Can only log into the *app. |
| Admin level role with worksite supervision without Coach admin. (Ex: Gold Admin to Chicago worksite) |
Can only log into **Manager. |
| Admin level role with worksite supervision and Coach Admin. (Ex: Gold admin to Chicago worksite + Coach Admin) |
Can log into the app and **Manager. |
*This User could still have access to the eLearning side in Manager.
**Access to the administration side of Manager.
Once you are logged into the Intertek Alchemy app, you are ready to start using the application. Continue below if you need additional assistance with initial login, set-up and pin requirements.
Additional Sign-In Assistance
Initial App Device Set-Up
- Once downloaded from the respective app store, open the Intertek Alchemy application.
- Open the Intertek Alchemy application.
- Input your customer name (it can be found at the end of your Manager URL), click Next.
- The Intertek Alchemy app is case sensitive, no spaces
- The Intertek Alchemy app is case sensitive, no spaces
- Enter your Manager credentials*, click Sign In.
*If you cannot log in, check the App Credentials section to confirm your access. If the issue continues, contact your Alchemy Administrator. - Verify the worksite. If you supervise more than one worksite, there will be multiple to choose from.
- Create a 4-10 digit PIN (numbers only). Click on Save and Sign In.
- You can use your previously used Coach PIN.
- This will be required each time you login to the app.
- For PIN guidance, refer to our PIN Requirements article.
Initial Username Set-up on Intertek App Device
- Open the Intertek Application.
- Click on ADD ACCOUNT on the accounts page.
- Enter your Manager credentials, click Sign In.
- Create a 4-10 digit PIN (numbers only).
- This will be required each time you login to the app.
- For PIN guidance, refer to our PIN Requirements article.
Intertek Alchemy App Sign-in Following Set-up
- Open the app on your device.
- Choose your name on the accounts page.
- Enter your PIN, then click Sign In.
- To sign into the app for a different worksite, refer to our Changing Intertek Alchemy App Device Worksite article.
- To sign into the app for a different worksite, refer to our Changing Intertek Alchemy App Device Worksite article.