1. Alchemy Systems Help Center
2. Alchemy Manager
3. Get Started

Customer Resources

Note: There are multiple different resources available to stay informed on Alchemy product updates and assist with instructional information on specific Alchemy processes. The following article guides you through the purpose of each resource and how to access them.  

Available Resources

1. The Help Center
   • Website accessible from Manager Home Page providing instructional videos & articles for the different components of the Alchemy platform 
2. Mastering Alchemy Courses
   • 37 eLearning courses geared at setting your admins and training team up for success on the Intertek Alchemy platform.
3. The Client Corner
   • Landing page for easy access to direct links for Learning Unplugged, Alchemy Help Center, Product News & Product Minimum Requirments
4. Product News & Updates
   • Subscribe to a quarterly email that provides a recap of that quarter’s product news releases you may have missed 
   • View blog posts on all our product updates

Accessing each Resource

The Help Center

1. Go to your Alchemy Manager Website (www.sistemlms.com/yourcompanyname)
2. Click on your name dropdown in the dropdown
3. Click Help
4. Navigate to the component you wish to learn more about
   • You can also search from specific topics such as "Learning Plans"
     

Mastering Alchemy Courses

1. Go to your Alchemy Manager Website (www.sistemlms.com/yourcompanyname)
2. Select your name dropdown in the dropdown 
3. Select eLearning
4. Click Course Catalog on the left navigation pane 
5. Select Alchemy Resources from the Category drop-down
6. Click on the Play icon for the desired course or exam

The Client Corner

1. Access Alchemy home page
2. Click on Client Corner on the far right upper corner  
3. Navigate to the desired area

Product News & Updates

1. Follow steps 1, 2, and 3 from above to get to the Client Corner 
2. From the Client Corner page select, the Stay Informed under Product News
3. Input required information at the top of the page to subscribe and receive Product News & Updates to your email 
4. Scroll to view all recent Product News & Updates